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Meet Gayle

Gayle Malone

Gayle Malone
Customer Service Ambassador

As a customer experience representative within the Firm’s Customer Service Ambassador Team, Gayle collaborates with customers to build and strengthen their relationship with MFA. Gayle is a trusted resource for customers to contact with any questions relative to their tax information and returns. She received her degree from Northeastern University.

  • Responsive
  • Dependable
  • Team Player

Notable Matters

Companies in the professional services industry we support via tax, audit, technical accounting, transaction & risk advisory solutions

High-net-worth, entrepreneurial individuals & family offices we provide strategic tax consulting to

Areas of Focus

customer experience tax administration document management project management administrative support proactive planning software demonstrations customer liaison

One of the most important roles we play is as a sounding board. Whenever the path forward is unclear, we’re here for our customers to help guide them in the right direction.

In encouraging and cultivating innovation, we continually display an unwavering entrepreneurism in hopes of pioneering forward the vision of all those around us.

Our abundant curiosity, fresh perspectives and divergent thinking get our customers looking at their businesses and personal financial matters in a whole new light — opening the flood gates for new ideas and innovative solutions.

At MFA, we are unique thinkers with the power of exponential thought, all of which is magnified when we think freely, openly and for the collaborative purpose of helping our customers and fellow colleagues achieve their definition of success.

At the end of the day, it’s not just about filing tax returns, it’s about teammates. It’s not just about conducting audits, it’s about allies. Being a partner and not a vendor. This is the philosophy that guides how MFA works with each and every customer.

For us, it’s all about empowering people & organizations to find their path to prosperity & fulfillment.

What food could you eat every day?
Guilty Pleasure
Ice cream
What do you want to be remembered for?
Being a good mom
What makes a good life?

Interested in a career like Gayle's?

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